Frequently Asked Questions
Everything you need to know about your next timepiece.
Are the watches authentic?
Yes, every watch sold on Watch Gang is 100% authentic and sourced directly from authorized manufacturers or reputable distributors.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days. International shipping times vary by location but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unworn watches in their original packaging with all tags and protective films intact.
Do the watches come with a warranty?
All timepieces include a minimum one-year manufacturer's warranty or a Watch Gang limited warranty covering internal movement defects.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through Affirm or Klarna.
How do I track my order?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.